3000cloud Terms of Service

Effective: September 2, 2026

This agreement is between the operator of 3000cloud ("3000cloud", "we", "us") and you ("you", "your", "Customer"). It consists of these Terms of Service, our Privacy Policy, and any additional terms we present to you when you use specific features (together, this "Agreement").

BY CHECKING THE ACCEPTANCE BOX AT SIGN-UP, CREATING AN ACCOUNT, OR USING THE 3000CLOUD SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, ARE LAWFULLY ABLE TO ENTER INTO IT, AND AGREE TO BE BOUND BY IT. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you are authorized to bind that entity, and "Customer" refers to that entity. If you do not accept this Agreement, do not create an account or use the Services.

1. Definitions

• "Services" means the 3000cloud platform: deployment, hosting, and operation of applications you submit, together with the associated websites, APIs, command-line tools, agent interfaces, and documentation.
• "Content" means all applications, code, files, data, and other material you (or software agents acting on your behalf) upload to or publish through the Services.
• "Account" means the account created when you sign in with Google and accept this Agreement, together with all API tokens issued to it.
• "Preview Period" means the current early-access phase of the Services, during which the Services are provided free of charge.
• "Users" means anyone who accesses your Content or uses the Services through your Account or API tokens.

2. The Services; Preview status

1. Preview, as-is. The Services are currently provided on a free, early-access basis. During the Preview Period the Services are provided "AS IS" and "AS AVAILABLE", without support commitments, service-level agreements, or uptime guarantees of any kind. We operate the Services on a best-effort basis and may experience downtime, data loss, or interruptions without notice.
2. Changes. We may add, change, limit, suspend, or discontinue any part of the Services at any time. Where practical we will try to give notice of material reductions (for example, on the website or by email), but during the Preview Period we are not obligated to do so.
3. Resource limits. Your applications receive the compute, memory, storage, and network resources described for your tier at deployment time. During the Preview Period each Account may run one (1) application unless we agree otherwise. We may adjust limits, throttle, stop, or reschedule workloads to protect the platform or other customers.

3. Accounts and API tokens

1. You must sign in with a valid Google account and provide accurate information. You must be at least 13 years old (and old enough to form a binding contract in your jurisdiction) to use the Services.
2. API tokens are secrets. Anyone holding one of your tokens can deploy, inspect, modify, and delete your applications. You are responsible for safeguarding your tokens and for all activity under your Account — including activity by software agents (such as AI coding assistants) you authorize, and by your Users. If you believe a token is compromised, stop using it and contact us immediately.
3. We record the IP address, approximate location (country/region), and timestamp when you accept this Agreement, and we log Account and API activity as described in the Privacy Policy.

4. Acceptable use

You agree that you and your Users will not use the Services to:

• violate any applicable law or regulation, or infringe anyone's rights (including intellectual-property rights);
• run cryptocurrency miners, proxies/VPN exit nodes, botnets, denial-of-service tools, port scanners, or any attack, fraud, or malware infrastructure;
• send unsolicited bulk email or messages, or send email except through mechanisms we provide;
• host or distribute video streaming or large-file distribution services (our edge provider's terms prohibit it), or operate a general file-sharing site;
• store or transmit child sexual abuse material, or content you do not have the right to host;
• attempt to access other customers' applications or data, probe or circumvent platform isolation, or interfere with the operation of the Services;
• resell the Services, or misrepresent your identity to us (including creating accounts to evade limits or suspensions).

We may investigate suspected violations, and may remove Content, throttle, suspend, or terminate Accounts and applications that we reasonably believe violate this Agreement — without notice where we consider it necessary. Report abuse to alerts@3000cloud.com.

5. Your Content

1. You retain all rights in your Content. You grant us the non-exclusive right to host, store, run, transmit, and display your Content solely as needed to provide the Services.
2. You are solely responsible for your Content, including its legality, its security posture, its handling of any personal data of your Users, and any backups you need. We act as a hosting provider and do not review Content before it is deployed.
3. Copyright complaints may be sent to alerts@3000cloud.com and will be handled in accordance with the DMCA. We may remove allegedly infringing material and may terminate repeat infringers' Accounts.

6. Isolation and security — important disclosure

The Services run customer applications on shared infrastructure. We apply technical isolation measures between applications (including containerization, per-application network policies, and resource limits). However, isolation from other applications is not absolute: resource contention may occur, and software vulnerabilities affecting isolation may exist. Do not use the Services for Content or workloads whose compromise would cause you serious harm, and do not rely on the Services as your only copy of anything important.

7. Data, storage, and backups

Persistent storage is attached to specific machines and survives application restarts, but it is not replicated and is not guaranteed to be backed up during the Preview Period. Deleting an application permanently deletes its storage. Keep your own copies of anything you cannot afford to lose. When your application is deleted (by you or by us under this Agreement), associated Content is deleted and may be unrecoverable.

8. Fees

The Services are free during the Preview Period; nothing will be charged to you without your prior express consent. Published prices (for example, tier prices shown in our documentation and APIs) are indicative of post-preview pricing and may change before billing begins.

9. Suspension and termination

1. You may stop using the Services and delete your applications at any time.
2. We may suspend or terminate your Account or any application at any time during the Preview Period, including for violation of this Agreement, risk to the platform or other customers, legal requirements, harassment of our operators, or discontinuation of the Services. Where reasonable, we will try to give you an opportunity to retrieve your Content.
3. Sections 5–13 survive termination.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT CONTENT WILL NOT BE LOST.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (b) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Indemnification

You will defend and indemnify us against claims, damages, and expenses (including reasonable attorneys' fees) arising from your Content, your Users, or your use of the Services in violation of this Agreement or applicable law.

13. General

1. Governing law. This Agreement is governed by the laws of the State of New Jersey, USA, without regard to conflict-of-laws rules; the parties consent to the exclusive jurisdiction of the state and federal courts located in New Jersey.
2. Changes to these Terms. We may update this Agreement by posting a new version at 3000cloud.com/terms. For material changes we will make reasonable efforts to notify you (for example, by email or at sign-in). Continued use of the Services after the effective date constitutes acceptance.
3. Miscellaneous. This Agreement is the entire agreement between the parties regarding the Services; if any provision is unenforceable, the remainder stays in effect; failure to enforce a provision is not a waiver; you may not assign this Agreement without our consent; we may assign it in connection with a reorganization or sale.

Contact: alerts@3000cloud.com